Is it safe to make a payment on our website?

Our website uses Monetico Paiement’s online payment module, so the entire transaction takes place via the external banking payment module using encrypted communication.

You will be temporarily redirected from our site to enter your payment information. This ensures that:

• We will never know your card number.
• Monetico Paiement will not have access to any details of your purchases, as only the total amount and the order number are transmitted to them.

What security measures does our website use?

Monetico Payment uses the standard encryption system known as the “TLS protocol.” When you are on the payment page, this is reflected in:

• A small icon in the corner of your browser: the padlock should be closed.
• In your browser’s address bar, the URL starts with “https://” instead of “http://”. The “s” stands for “secure.”
• When you switch from unencrypted mode to encrypted mode (and vice versa), browsers display a message alerting you to the change.

Check these items before entering confidential data; this ensures your security. To take advantage of the most robust security protocols, we recommend using the latest version of your browser.

What information do you need to make a payment on our website?

On the payment page, you will be asked to:

• the credit card or store card number (15- or 16-digit numbers)
• the expiration date
• the security code (the last 3 or 4 digits on the signature strip of your card)
• With the implementation of 3D Secure (identified by the “Verified by Visa” or “MasterCard SecureCode” logos), your bank will also ask you to authenticate yourself during checkout by entering confidential information on a webpage provided by your bank.

What is internet piracy?

The risk of your credit card number being "hacked" when you purchase a product on a website powered by Monetico Payment is extremely low.

Fraudulent use of credit card numbers does occur. It most often stems from another issue: a malicious individual who has found or stolen a credit card number uses that number to make purchases online.

The credit card number is valid, since its rightful owner uses it without a second thought. Credit card validation systems are therefore unable to identify the fraudster. Only 3D Secure reduces this risk, as you must also authenticate yourself with your bank.

For more information about the secure online payment system Monetico Paiement, you can contact us by email or visit their website.